CORONAVIRUS STATEMENT & FAQs
The treehouse is now re-open.
We are adhering to all the latest Government guidance for holiday accommodation:
Further updates will be posted here when they are announced.
Last updated: 12/04/21
Q: Can I make a booking for later in the year?
The booking calendar is fully open for reservations for 2021 to 31/12/22.
Q: What if I make a future booking and a new Coronavirus travel restriction comes into force. What will happen to my booking?
A: All future bookings affected by Government mandatory restrictions on travel as a result of Coronavirus, will be subject to the offer of postponement up until 30/06/22, gift voucher to the value of your booking (for birthday gifts etc) or a full refund. You can book with confidence knowing your booking and monies will not be lost.
Q: What extra health measures do you have in place to protect me as a guest?
A: We have completed a detailed COVID-19 risk assessment and put in place enhanced cleaning protocols, slight changes to our operational procedures, and social distancing measures, in line with the new Visit Britain industry standard ‘Good to Go’ accreditation, to protect both our guests and our team.
Please read our full booking terms & conditions if you need more information.
Stay safe and well. We look forward to being able to welcome you to the Hideout very soon.
Best wishes, Sarah & Ade